How Can I Trace My Order?

You can follow your order both during processing and after it has left our warehouse
Processing: You can check the status in "My Orders" page in your BETOLYE account.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages.

Tracking Platform:
https://www.17track.net/en

How Do I Change My Delivery Address?

Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service Immediately!